Question 1

Paused/Cancel Account

Accepted Answer

If you plan to leave temporarily, we suggest pausing your account rather than canceling it. We have limited spaces per city and so by pausing your account (max 3 months) you can keep your spot at the current price (our prices might rise in the future).

You can pause or unsubscribe here: https://www.findyourtribe.app/editsubscription

We hope to welcome you back again soon

Question 2

What's included in €19.99 Subscription Fee?

Accepted Answer

| Q: What is included in what I paid for the subscription? || A: Apart from gaining new Tribe friends and Access to unique experiences, being a Tribe member offers several other benefits, such as:

2 Free drinks per day at a different bar hand-selected by our team in your city (Only in Lisbon for now)
1 Free Coffee every day at a different coffee shop each day (Only in Lisbon for now)
Some experiences are offered free of charge
Access to discounted prices on other experiences
Access to exclusive events/experiences

Question 3

What is Tribe?

Accepted Answer

||| Welcome to Tribe – where global connections meet local experiences!

At Tribe, we're more than just a membership; we're a vibrant community spanning cities across the globe. Our mission is simple: to connect like-minded individuals and empower them to explore and enjoy the best of the city.

As a Tribe member, you gain exclusive access to our network of daily rewards and experiences, carefully curated to offer you exciting opportunities to discover and indulge in the heart of the city. From hidden gems to must-try adventures, we've got you covered. Additionally, we provide co-working spaces situated in the vibrant heart of Lisbon, ensuring you have both productive work environments and enriching cultural experiences at your fingertips.

Join us on a journey of exploration, connection, and endless discovery. Together, let's make every day an unforgettable experience with Tribe. Welcome to the Tribe family – where the world is your playground, and every moment is a new adventure!

Question 4

How to Claim Drinks?

Accepted Answer

| Q: How do I claim a drink? || A: Simply locate the available spot for the day and tap to claim your first drink. Once done, show your screen to the bartender/barista and enjoy your drink.

| Q: Can I claim 2 drinks per spot every day? || A: No, you can only claim a maximum of 2 drinks _ You have the option to claim both drinks at one spot or claim 1 drink at each of the spots available for the day._

| Q: I can only see one spot today, I thought there was more than 1 spot available every day. || A: The availability of spots varies from day to day. Some days, there may be only one spot available, while other days may offer two spots.

| Q: I thought the drinks were free. Why am I being charged an extra €1 for the drink?

|| A: Yes, drinks are indeed free except for Espresso, which incurs an additional €1 charge.

Question 5

Rejoin Payment Update

Accepted Answer

| Q: I want to join Tribe again, but I can't update my payment information. What should I do?

|| A: You may use this link to update your payment details: https://buy.stripe.com/aEUeWagnEdpQdagfZh

If you encounter any issues or have further questions, please don't hesitate to contact our support team for assistance https://tribeapp.crisp.help/en/.

Question 6

Tribe Experiences

Accepted Answer

Explore the rich tapestry of Tribe experiences, where every adventure is a unique blend of culture, excitement, and discovery. our diverse range of experiences caters to every taste and preference. Whether you're into thrilling sports, immersive cultural outings, or off-the-beaten-path explorations, Tribe offers endless possibilities for connection, exploration, and the creation of unforgettable memories. Here are some throwbacks to Tribe's past experiences;

| Dance Class

|| Fitness & Adventure

| Challenge Your Body and Brain

|| Community and Environmental Care Initiative

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